Top Best Car Insurance Companies for 2020.
Finding the best car insurance policy can be difficult. To help you select a car insurance provider that is right for you, we did some research and identified the best companies on the market.
To rate these providers, we looked at factors such as customer satisfaction, claims satisfaction, claims settlement and customer complaint scores. For the most accurate and reliable auto insurance reviews, we turned to industry experts, J.D. Power, AM Best, Consumer Reports and The National Association of Insurance Commissioners.
The best car insurance companies
|Company||Bankrate Rating||J.D. Power Shopping Study Overall Satisfaction Score||AM Best Financial Strength Rating||Consumer Reports Reader Score||NAIC Market Share %|
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We looked closely at the individual rankings for each provider and scored them based on their ratings across the board. Certain insurance companies, like State Farm, were rated highly by multiple research companies. Our rankings account for the average ratings of these companies by multiple sources.
State Farm: Best for those who want an agent
Pros : You get a dedicated agent Wide range of discounts
Cons: Average customer service and claim handling ratings
According to the NAIC, State Farm insures about 9.76% of the cars in the United States. While State Farm policyholders often pay higher premiums than other car owners do, they enjoy the benefits of having a dedicated agent, something many insurance companies no longer provide. State Farm customers can choose among coverage packages that travelers often seek such as emergency roadside service, travel expense coverage and rental car coverage.
Car insurance premiums are highly individualized, but you can expect to get a decent rate with State Farm. In J.D. Power’s study, State Farm received three out of five stars for price, which is considered to be average. That means you might not get the best price, but you won’t likely be charged much higher than other providers either.
We like that State Farm offers a variety of resources on its website to help first-time insurance buyers pick a policy that fits their needs. With the State Farm app, drivers can manage their policy, get
insurance cards and file claims on the go. State Farm’s additional features aren’t as extensive as other providers, which was factored into their score.
State Farm offers a full range of discounts, including:
Defensive driving course
Up to 30% savings using the Drive Safe and Save app
State Farm car insurance is available nationwide.
State Farm is a great insurance company for most types of drivers. However, we recommend State Farm for people who prefer to work with an agent for their insurance needs. State Farm has 19,000 agents across the country, so you’ll find a representative near you.
Other insurance offerings
State Farm offers an array of financial products, including:
Farm and ranch
Long- and short-term disability insurance
Personal and business insurance
Supplemental Medicare, individual medical and supplemental health insurance
Universal life, whole life and term life insurance
Geico: Best for young drivers
Often the most affordable car insurerGood rates for those involved in at-fault accidentGood rates for teensHighly-rated mobile appcons
Customer service is average at best
Geico offers substantially lower premiums, even for people with poor credit scores, and commands about 6.50% of the U.S. auto insurance market. Geico’s lower rates also apply to drivers with a history of at-fault accidents and young drivers, making it a great pick for folks on a tight budget.
Most customers choose Geico because it is known for offering the lowest ratings in the auto insurance industry. One of the reasons why Geico ranked highly on our list is because of its affordable premiums.
Geico offers a few additional features that are worth noting. We like the fact that it offers a personalized coverage calculator and a car insurance comparison tool to help you find the best policy. The mobile app is highly rated, which you can use to file a claim, make changes to your policy, get roadside assistance and chat with a representative.
Geico stacks up well against its competitors, offering the following discounts:
Federal employee and military
Seat belt use
Geico is available nationwide.
We recommend Geico for young drivers who are looking for a no-frills policy at an affordable price. It’s also a good option for newly licensed drivers, who tend to be subjected to higher insurance premiums than older drivers.
Other insurance offerings
For consumers with other types of property to protect, Geico also offers:
Business, professional liability and malpractice insurance
Mobile home insurance
RV insurance insurance
Progressive: Best for higher-risk drivers
Great online comparison toolsGood range of discounts available Customer service and claims handling are below average
Progressive charges rates virtually equal to State Farm’s but cannot compete with Geico’s lower premiums. Compared with Geico, Progressive charges much higher premiums for drivers with poor credit, young drivers and motorists with a history of at-fault accidents.
Progressive’s prices are about average compared to competitors.
The company offers an online tool to compare auto rates. It also offers the Save with Snapshot app and Name Your Price tool, which can help you save money on your premium.
Progressive has many discount programs, including:
An average of $145 in discounts when using the Progressive Snapshot app
Paperless documents, sign online and online quote
Pay-in-full and automatic-pay
Progressive is available in all 50 states.
Progressive is a good option for high-risk drivers. Using the Name Your Price tool and Snapshot app can help you save money on your premium if you commit to becoming a safer driver.
Also watch video below for more understanding for auto insurance companies.